A woman whose father died in Causeway Hospital after removing his oxygen mask believed he should have been monitored more closely. She also questioned why the Trust did not commission a review into the incident.
A man complained about the way the Housing Executive dealt with his concerns about episodes of Anti-Social Behaviour. We upheld the complaint, finding that the Housing Executive did not manage the claims in line with its Anti-Social Behaviour manual.
We found that a man recovering from a stomach operation was discharged too early from the ICU of Belfast City Hospital. We asked the Trust to apologise, and to review the treatment of a number of other patients who had returned to ICU following a similar operation.