A woman whose father died in Causeway Hospital after removing his oxygen mask believed he should have been monitored more closely. She also questioned why the Trust did not commission a review into the incident.
A business owner said he was unfairly denied a Covid business support grant. We found that the man’s application was assessed properly, but criticised the Department for the Economy for producing guidance that was not clear.
A complainant believed her business should have received financial support during the Covid-19 pandemic. We asked the Department for the Economy to retrospectively accept and consider her application.