The Western Trust approved two special chairs for an autistic child to use in school without properly assessing his needs. The Trust should also have given the school clearer instructions on how the chairs were to be used.
A student complained about how Queen’s University gathered evidence in its investigation of an alleged assault. We asked the University to apologise after we found it did not properly explain to the student how it obtained evidence from the PSNI.
A student complained to Queen’s University about bullying and harassment by other residents in her University accommodation. We asked the University to apologise to the student for failures in the way it dealt with her complaint.