14 findings available

Complaint about Department's investigation into waste management concerns

A man said the Department of Agriculture, Environment and Rural Affairs failed to investigate his reports of unlawful activity by a waste management company.  

We upheld parts of the complaint.

Investigation Report
Upheld

Investigation of a complaint against the Department of Health

We investigated a complaint from a member of the public who believed she was treated unfairly by the Department of Health.

Investigation Report
Upheld

Schools Case Digest

This is a best practice guide for complaints handling in schools.

It includes statistics and case summaries, and aims to provide school leaders and Boards of Governors with an insight into the key issues which have arisen from complaints.

 

Case Summary

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