7 findings available

Investigation of a complaint against Queen’s University, Belfast

A student complained about how Queen’s University gathered evidence in its investigation of an alleged assault.  We asked the University to apologise after we found it did not properly explain to the student how it obtained evidence from the PSNI.

Investigation Report

University failed to explain findings of probe into bullying allegations

A student complained to Queen’s University about bullying and harassment by other residents in her University accommodation.  We asked the University to apologise to the student for failures in the way it dealt with her complaint.

Investigation Report

Investigation into the handling of a planning application by Newry, Mourne and Down District Council

Newry, Mourne and Down District Council failed to provide an applicant with the reasons why its Planning Committee deferred a decision on his planning application.  An Ombudsman's report was also critical of excessive delays when responding to the applicant's concerns.

Investigation Report

Investigation finds planning application was not properly considered

The Ombudsman has found that an application to build a residential nursing home in County Down was, in part, incorrectly assessed by planners.

Investigation Report

Investigation of a complaint against Newry, Mourne and Down District Council

A man’s complaint about how his planning application was dealt with has been partially upheld by the Public Services Ombudsman.

Investigation Report

Ombudsman critical of Transport NI’s failure to provide and record reasons why four planning applications were considered acceptable.

An investigation into the way Transport NI (now DfI Roads) dealt with consultation responses to a planning application has led to the Ombudsman making a number of recommendations.

Investigation Report

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