13 findings available

Complaint about council’s handling of a planning application

We asked Mid and East Antrim Council to apologise to a man for failures in the way it dealt with a planning application.

Investigation Report
Upheld

Complaint about council’s decision to approve planning application

Mid and East Antrim Borough Council failed to fully record the reasons why it approved a planning application for a domestic garage.  However, we found it would not have reached a different decision had the failings not occurred.

Investigation Report
Upheld

Investigation of a complaint against a Primary School

The parents of a child with special educational needs complained that his primary school was not giving him the support he needed. 

We upheld the complaint and made a number of recommendations to the school.

Investigation Report
Upheld

Council apologises to complainant over handling of planning application

We reminded Mid and East Antrim Borough Council of its record keeping responsibilities following our investigation of a complaint brought by an MLA.  We also asked it to consider developing a formal policy around the role of public representatives in the planning process.

Investigation Report

Investigation into the handling of a planning application by Newry, Mourne and Down District Council

Newry, Mourne and Down District Council failed to provide an applicant with the reasons why its Planning Committee deferred a decision on his planning application.  An Ombudsman's report was also critical of excessive delays when responding to the applicant's concerns.

Investigation Report

Recommendations made to Council after failures found in handling of planning case

The Ombudsman has criticised aspects of the way Mid & East Antrim Borough Council handled a planning application for an update of existing sports facilities at St Patrick’s College, Ballymena.

Investigation Report

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