10 findings available

Complaint about council’s handling of a planning application

We asked Mid and East Antrim Council to apologise to a man for failures in the way it dealt with a planning application.

Investigation Report
Upheld

Complaint about council’s decision to approve planning application

Mid and East Antrim Borough Council failed to fully record the reasons why it approved a planning application for a domestic garage.  However, we found it would not have reached a different decision had the failings not occurred.

Investigation Report
Upheld

Department did not clearly define eligibility for Covid support grant

A business owner said he was unfairly denied a Covid business support grant.  We found that the man’s application was assessed properly, but criticised the Department for the Economy for producing guidance that was not clear.

Investigation Report

Man's complaint leads to broadband access

Case Summary

Investigation finds Department failed to provide clear information over Covid-19 Business Support Scheme

A complainant believed her business should have received financial support during the Covid-19 pandemic.  We asked the Department for the Economy to retrospectively accept and consider her application.

Investigation Report

Restrictive Practices in Northern Ireland Schools - an overview report

This report contains details of investigations into restrictive practices in schools, identifies recurring themes, and includes a number of recommendations to the Department of Education.

Own Initiative Investigation

Council apologises to complainant over handling of planning application

We reminded Mid and East Antrim Borough Council of its record keeping responsibilities following our investigation of a complaint brought by an MLA.  We also asked it to consider developing a formal policy around the role of public representatives in the planning process.

Investigation Report

Recommendations made to Council after failures found in handling of planning case

The Ombudsman has criticised aspects of the way Mid & East Antrim Borough Council handled a planning application for an update of existing sports facilities at St Patrick’s College, Ballymena.

Investigation Report

Council dealt appropriately with planning application - Ombudsman

An investigation by the Public Services Ombudsman has found that Mid & East Antrim Borough Council dealt properly with a planning application for a house extension, despite objections from the applicant’s neighbours.

Investigation Report

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