6 findings available

Investigation of a complaint against the Department of Health

We investigated a complaint from a member of the public who believed she was treated unfairly by the Department of Health.

Investigation Report
Upheld

Complaint about consent for medical information

Case Summary

Department agrees to rectify payment error

Case Summary

Investigation of a complaint against the Education Authority

A complainant raised concerns about the Education Authority’s failure to investigate a potential child protection concern regarding her son.

Investigation Report
Upheld

Investigation of a complaint about the Education Authority

A man said that the Education Authority refused to answer questions over how it managed a referral about his son’s school attendance.  We found that although it dealt properly with most of his enquiries, it failed to respond to one of the issues he raised.

Investigation Report

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