To mark International ‘Ombuds Day’ on 8 October, Ombudsman Margaret Kelly explains in this short video how the service makes a real difference to people’s lives. “Our job is to make a difference for the many individuals who come to our office having experienced difficulties and sometimes even trauma or grief”, says Ms Kelly. “And … Continue reading How the Ombudsman helps to make a difference
Please note that our telephone service now operates between the hours of 9.00am and 1.00pm, Monday to Thursday. Outside of these hours you will still be able to leave a message and a member of our ASSIST team will get back to you as soon as possible.