How We Make Decisions

Code and Guidance

Code of Conduct

Guidance on Code of Conduct

Guidance on Use of Social Media - to issue soon

Social Media Survey 2016


Guidance on public interest considerations

Report on Alternative Actions Policy consultation

Alternative Actions Policy

Adjudication Procedures

Sanction Guidelines

Protocol between Commissioner and Deputy Commissioner


Part 9 of Local Government Act (NI) 2014

Public Services Ombudsman Act (NI) 2016