How We Make Decisions (includes the Code of Conduct and Guidance on the Code)

Code and Guidance

Code of Conduct

Guidance on Code of Conduct

Guidance on Use of Social Media

Social Media Survey Report (May 2017 version)


Guidance on public interest considerations

Report on Alternative Actions Policy consultation

Alternative Action Policy

Adjudication Procedures

Sanction Guidelines

Protocol between Commissioner and Deputy Commissioner


Part 9 of Local Government Act (NI) 2014

Public Services Ombudsman Act (NI) 2016