For further information about how the Ombudsman deals with complaints about public service providers in Northern Ireland, please click here for our leaflet entitled “Information leaflet for all authorities within the Ombudsman’s jurisdiction” or click here for our leaflet entitled “About our service”.
Please see videos below of the Ombudsman’s role within the different jurisdictions.
General NIPSO – Information for public bodies
Social Care – Information for public bodies
Schools – Information for public bodies
University and colleges – Information for public bodies