Choose another of the Ombudsman’s roles:

Choose a different service

Choose another of the Ombudsman’s roles

Freephone Today 0800 34 34 24

Freephone Today: 0800 34 34 24

Search for:

Menu ×

About NIPSO
- Frequently Asked Questions
Making A Complaint
For Organisations
Publications
Our Findings
Jobs
Contact Us

About NIPSO
- Frequently Asked Questions
Making A Complaint
For Organisations
Publications
Our Findings
Jobs
Contact Us

A A A

Search for:

Our Findings

Please choose a sub-category:

Investigation Reports
Own Initiative Investigations
Quarterly Bulletins

Page 1 of 312 3 »

Latest Tweets

follow us @NIPSO_Comms

Latest Tweets

Thank you to colleagues from @SPSO_Ombudsman for sharing their knowledge of complaints handling in the public secto… https://t.co/5Bt6eB6Sjv6 hours ago

Latest News

Trust apologises to complainant following Ombudsman investigation
February 14, 2019
Hospital conditions not the cause of patient’s pneumonia
February 6, 2019
Ombudsman partially upholds complaint about handling of planning application
January 30, 2019
Ombudsman proposes investigation into Department’s handling of Personal Independence Payments (PIPs)
January 21, 2019
Ombudsman asks Housing Executive to look again at grant application
January 16, 2019

Northern Ireland Public Services Ombudsman,
Progressive House
33 Wellington Place,
Belfast, BT1 6HN

Opening Hours: 9.00am - 5.00pm, Monday to Friday (excluding Public Holidays)

Telephone: 02890 233821
Text Phone: 02890 897789
Freephone: 0800 34 34 24
Email: nipso@nipso.org.uk
Freepost: Freepost NIPSO

Website by WebsiteNI

Making A Complaint

How Do I Make A Complaint to NIPSO?
How Will NIPSO Deal With My Complaint?
Online Complaints Form
Our Service Standards and Service Complaints

Publications

How We Make Decisions
Information Leaflets
Our Priorities and Our Spending
Publication Scheme
Reporting on our Work

For Organisations

Information and Guidance
Service Standards
What To Expect

Useful Links

Accessibility
Press Enquiries
Privacy
Site Map
Useful Links