Investigation reports

A man complained about the care and treatment his late wife received by the South Eastern Trust.  Our investigation found no failures.

The Belfast Trust has put in place new procedures for carrying out pre-operative assessments after we partially upheld a man’s complaint.

A woman whose husband was in significant pain and was feeling suicidal said he shouldn’t have been discharged from hospital.

Investigation finds care home was wrong to prevent a dying woman’s family from tending to her during her final days.

Failings by a care home in the treatment of an elderly resident were preventable and may well have contributed to the shortening of her life.

A woman complained that her father’s health deteriorated because he was not looked after properly in his care home. Our investigation found failings in his care and treatment, as well as a string of serious record keeping failures by the home.

A woman experienced worry, uncertainty, and frustration because her concerns about being fitted with a pacemaker were not properly addressed by the Belfast Health and Social Care Trust.