Before you make a complaint:

  • Check it is about a councillor and not a local council
  • Look to see if you have any evidence which might help us assess your allegations

How it works

1 Make your complaint

You should complain to us, not the council
Check if you can complain

2 We'll review your complaint

We aim to complete our review of your complaint within 4 weeks
How we handle complaints

3 We may investigate

We can decide not to investigate if it's not in the public interest
Find out how we make our decisions

4 We make a decision

We may find no breach, recommend alternative action, or decide on an Adjudication Hearing.
More on our decisions