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Before you make a complaint:

  • Check it is about a councillor and not a local council
  • Look to see if you have any evidence which might help us assess your allegations
Check if I can complain

  • About Us

    Information about our organisation, including who we are and how we investigate complaints.

    /nilgcs/about-us

  • Adjudication Hearings

    Adjudication Hearings are held to help the Commissioner decide whether a councillor has breached the Code of Conduct.

    Read about previous and upcoming Adjudications.

    /nilgcs/hearings

  • Unhappy with the behaviour of a public body?

    We can investigate unresolved complaints about public service providers in Northern Ireland.

    /make-complaint/online-complaints-form

How it works

1 Make your complaint

You should complain to us, not the council
Check if you can complain

2 We'll review your complaint

We aim to complete our review of your complaint within 4 weeks
How we handle complaints

3 We may investigate

We can decide not to investigate if it's not in the public interest
Find out how we make our decisions

4 We make a decision

We may find no breach, recommend alternative action, or decide on an Adjudication Hearing.
More on our decisions