Making a complaint | NIPSO

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About Us
- Investigations
  
  Information about the investigations process
- Adjudications
  
  Information about the Adjudications process
- Annual Reports
  
  Complaints statistics, investigation summaries, and information about Adjudications during the year
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Adjudications
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  Find out about upcoming Adjudications including the date, time and venue if available
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  Find out about decisions taken previously by the Commissioner
For Councillors
Make a complaint
Make a complaint
- Online complaints form
- How to make your complaint
  
  Information on what you need to do before complaining to us
- How we deal with your complaint
  
  What happens when we receive your complaint
Publications

Before you make a complaint:

Check it is about a councillor and not a local council
Look to see if you have any evidence which might help us assess your allegations

Check if I can complain

Online complaints form

If you believe that a councillor has failed to comply with the Code of Conduct you can complain using this form.
How to complain

Advice on how to fill out our complaints form
How we deal with your complaint

Information about how we assess and investigate complaints

How it works

1 Make your complaint

You should complain to us, not the council

Check if you can complain

2 We'll review your complaint

We aim to complete our review of your complaint within 4 weeks

How we handle complaints

3 We may investigate

We can decide not to investigate if it's not in the public interest

Find out how we make our decisions

4 We make a decision

We may find no breach, recommend alternative action, or decide on an Adjudication Hearing.

More on our decisions