8 findings available

Council failed to give reasons for not taking enforcement action

A man claimed Belfast City Council should have asked his neighbour to remove a structure on his driveway.

Although the Council was not required to take action, we found it should have explained to the man why.

Investigation Report
Upheld

Council failed to properly consider report into conduct of Chief Executive

We found failures in Causeway Coast and Glens Borough Council’s decision to take no action over an independent report which was critical of its senior staff.

Investigation Report
Upheld

Council’s procurement errors led to trader overpaying for rental site

We asked Causeway Coast and Glens Borough Council to refund thousands of pounds to a woman after we found it mismanaged an online procurement.

Investigation Report
Upheld

Investigation of a complaint against Belfast City Council

We found that a consultation response to a planning application should have been made available on the Planning Portal website.  While this was a record keeping error by the Belfast Planning Service, we found no grounds to question its decision to approve the application.

Investigation Report

Council criticised for delay over planning enforcement case

We asked Causeway Coast & Glens Borough Council to take a number of learning points from our investigation into the way it dealt with a complaint that a wind turbine breached planning control.

Investigation Report

Investigation into Council’s enforcement action

We investigated a complaint about the way Belfast City Council dealt with claims of a breach of planning control.

Investigation Report

Ombudsman critical of Council's record-keeping during planning case

The Ombudsman has upheld a complaint about the way planning officials within Causeway Coast and Glens Borough Council dealt with changes to a planning application for a new dwelling.

Investigation Report

Complainant experienced injustice as a result of Council's actions

A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed to follow their own Financial Regulations during a process to appoint a company for a public event.

Investigation Report

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