8 findings available

Complaint about Department's investigation into waste management concerns

A man said the Department of Agriculture, Environment and Rural Affairs failed to investigate his reports of unlawful activity by a waste management company.  

We upheld parts of the complaint.

Investigation Report
Upheld

Investigation of a complaint against Queen’s University, Belfast

A student complained about how Queen’s University gathered evidence in its investigation of an alleged assault.  We asked the University to apologise after we found it did not properly explain to the student how it obtained evidence from the PSNI.

Investigation Report

University failed to explain findings of probe into bullying allegations

A student complained to Queen’s University about bullying and harassment by other residents in her University accommodation.  We asked the University to apologise to the student for failures in the way it dealt with her complaint.

Investigation Report

Ombudsman criticises Council’s record keeping over planning application for heat and power plant

Derry City and Strabane District Council has been criticised for not making contemporaneous records  over whether to carry out a Habitat Regulation Assessment during a planning case.

Investigation Report

Ombudsman asks Department to refund complainant after finding it unfairly recovered payment of farming subsidy

A number of recommendations have been made by the Ombudsman after an investigation revealed that unclear guidance to applicants led to confusion over eligibility of Single Farm Payments.

Investigation Report

Application for wind turbine ‘not processed in appropriate manner’ by Council

The Ombudsman has found that a Council provided a planning applicant with misleading and inaccurate information about his application, and has made a series of recommendations for remedy.

Investigation Report

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