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3 findings available

Agency’s record keeping criticised

An Ombudsman’s report has criticised the Northern Ireland Environment Agency for not keeping proper records about its decision firstly to commission, and then ultimately not proceed with, an independent engineer’s report relating to effluent treatment structures at a location on the River Faughan at Drumahoe.

Investigation Report

Ombudsman asks Department to refund complainant after finding it unfairly recovered payment of farming subsidy

A number of recommendations have been made by the Ombudsman after an investigation revealed that unclear guidance to applicants led to confusion over eligibility of Single Farm Payments.

Investigation Report

Northern Ireland Environment Agency ‘followed appropriate procedures’ when processing development application

Ombudsman finds no maladministration over decision to approve discharge of effluent into stream, but recommends Agency apologise to complainants for failings during complaints process.

Investigation Report

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