266 findings available

Council’s procurement errors led to trader overpaying for rental site

We asked Causeway Coast and Glens Borough Council to refund thousands of pounds to a woman after we found it mismanaged an online procurement.

Investigation Report
Upheld

Investigation of a complaint against Queen’s University, Belfast

A student complained about how Queen’s University gathered evidence in its investigation of an alleged assault.  We asked the University to apologise after we found it did not properly explain to the student how it obtained evidence from the PSNI.

Investigation Report

Investigation of a complaint against the Department of Health

We investigated a complaint from a member of the public who believed she was treated unfairly by the Department of Health.

Investigation Report
Upheld

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