A report released today has revealed that complaints to the Ombudsman increased by 15% in the last year. During 2018-19 the Office received 762 new complaints. This is the third successive year in which complaints to the Ombudsman have increased.
Ombudsman finds that proper care and treatment of patient by Trust ‘may have improved her chances of survival’
An investigation has found that the Northern Health and Social Care Trust failed to provide adequate care and treatment to a patient who died of multiple organ failure in the Causeway Hospital, Coleraine on 26 September 2015.