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New schools remit contributes to rise in complaints to Ombudsman
A report released today has revealed that enquiries to the Northern Ireland Public Services Ombudsman increased by 37% in the last year. Out of the 4,987 calls and enquiries received by the Office in 2017-18 (compared to 3,385 the previous year), a total of 665 were forwarded for further investigation (up 23% from 2016-17).
Patient was discharged prematurely from hospital’s Emergency Department – Ombudsman
Investigation concludes that further observations should have been carried out and discharge delayed until patient was well enough to tolerate fluids and food.