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Ombudsman’s Report 2020-21
We received a total of 927 complaints during 2020-21. The Ombudsman’s Report provides further details of these complaints, and includes summaries of some of our casework from the year.
Submission to the Department of Health’s consultation on the introduction of a statutory Duty of Candour in Northern Ireland
This paper sets out the Ombudsman’s views on the Department of Health’s policy proposals to enact a statutory Duty of Candour in Northern Ireland.