Latest News
Telephone service – Temporary arrangements
Please note that our telephone service now operates between the hours of 9.00am to 1.00pm Monday to Friday. Outside of these hours, you will be able to leave a message and a member of our ASSIST team will get back to you as soon as possible.
Ombudsman calls for end to uncertainty and confusion over responsibility for care home fees
The Northern Ireland Public Services Ombudsman, Margaret Kelly, has called for clarity over who is responsible for paying the care fees of adults who have a combination of health and social care needs, including those in residential or nursing homes. The Ombudsman’s call was made following the publication of three reports into complaints from families who said that their Health and Social Care Trust had failed to carry out assessments … Continue reading Ombudsman calls for end to uncertainty and confusion over responsibility for care home fees