We are continuing to receive new complaints and progress existing investigations. However, as a result of the latest Government restrictions all our staff are now working from home. We are continuing to progress our work in line with our normal procedures, however the current situation may lead to delays in some cases. If the progress of your complaint is likely to be delayed we will keep you updated. To assist … Continue reading COVID-19 update
Our Quarterly Bulletin provides readers with a short, easy-to-read summary of news from the Office, drawing attention to our most recent investigation reports, providing updates on new initiatives, and highlighting other aspects of our work.