Investigation reports

A man complained about the way the Housing Executive dealt with his concerns about episodes of Anti-Social Behaviour.  We upheld the complaint, finding that the Housing Executive did not manage the claims in line with its Anti-Social Behaviour manual.

We found that a man recovering from a stomach operation was discharged too early from the ICU of Belfast City Hospital. We asked the Trust to apologise, and to review the treatment of a number of other patients who had returned to ICU following a similar operation.