Investigation reports

A Health Trust’s failure to carry out tests on a man with an undiagnosed heart condition left his family with unanswered questions following his death.

The Belfast Trust was right to perform an invasive test on an elderly patient but should have given him more information on its risks.

A man claimed that prison authorities unfairly denied him treatment for his opioid addiction.  We did not uphold the complaint but made observations on the case for the Trust to consider going forward.

The daughter of an elderly cancer patient complained that her syringe driver was removed in the days before her death, causing her to experience unnecessary pain.

A GP practice was right to tell a patient to go to a hospital Emergency Department rather than refer her to another GP.

A man complained about the treatment he received for his fractured rib.  We did not uphold the complaint.

The Western Trust approved two special chairs for an autistic child to use in school without properly assessing his needs. The Trust should also have given the school clearer instructions on how the chairs were to be used.

A woman complained about the treatment her late mother received in Altnagelvin Hospital following a fall.