Investigation reports

This report provides an overview of our  assessment of the provision of Interpreting Services in GP practices for patients who are not proficient in English.

It is the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.

A woman who was 33 weeks pregnant was admitted to Craigavon Area Hospital with severe abdominal pains.

Our investigation found that had an emergency caesarean section been carried out it is likely her baby would have survived.

A GP Practice provided appropriate care and treatment to a man shortly before his sudden death.

A woman complained that her GP failed to uphold a commitment to monitor her mental health problems. We partially upheld the complaint.

Error created uncertainty and caused patient upset, but did not impact on the care she received. 

The Northern Trust failed to act on a woman’s concerns about her mother’s health.  This, as well as its failure to properly assess her spinal injury and accurately read the results of an MRI scan, led to her untimely death.

A patient’s spinal injury should have been reviewed by a consultant following referral from another Trust.

A man complained that shortly before her death his wife’s GP incorrectly diagnosed her with an upper respiratory tract infection. 

We did not identify any failures in her care and treatment.