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Case summaries

Click on the icons below to read about how we have helped resolve complaints from members of the public.

GP practice addresses appointment booking system after patient’s complaint

April 15, 2021

Department agrees to rectify payment error

April 15, 2021

Trust reimburses COVID-19 patient for loss of belongings

April 15, 2021

Department drops request for return of benefits payment

April 15, 2021

Ombudsman helps resolve motorist’s complaint

April 15, 2021

Request for rates bill dropped after Ombudsman intervention

April 15, 2021

Student’s college fees waived following Ombudsman intervention

April 15, 2021

College apologies after removal of autistic student’s work during art display

April 15, 2021

Apology from school settles parents’ complaint

April 15, 2021

Rent arrears waived for Housing Executive tennant

April 15, 2021
Page 1 of 212»

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Office of the Northern Ireland Ombudsman

Northern Ireland Public Services Ombudsman,
Progressive House
33 Wellington Place,
Belfast, BT1 6HN

Opening Hours: 9.00am - 5.00pm, Monday to Friday (excluding Public Holidays)

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