Proper care and treatment of patient by Trust ‘may have improved her chances of survival’

July 3, 2019

An investigation has found that the Northern Health and Social Care Trust failed to provide adequate care and treatment to a patient who died of multiple organ failure in the Causeway Hospital, Coleraine on 26 September 2015.

Report Summary

Ombudsman upholds complaint that hospital failed to arrange care package for patient

May 14, 2019

The Belfast Health and Social Care Trust has apologized to a patient who was forced to arrange her own care package after being discharged from the Royal Victoria Hospital, Belfast.

Report Summary

Investigation into the care and treatment of patient in Armagh nursing home

February 21, 2019

An investigation has concluded that the care plans prepared for a resident of a nursing home in Armagh were largely adequate, but that it had underestimated the resident’s risk of a fall, and that it was inconsistent in its assessment of his mental state.

Report Summary

Trust apologises to complainant following Ombudsman investigation

February 14, 2019

The Belfast Health and Social Care Trust has apologised to a complainant for the care and treatment her mother received while a patient in the Mater Hospital.

Report Summary

Hospital conditions not the cause of patient’s pneumonia

February 6, 2019

An investigation into a man’s complaint has found that the conditions on a hospital ward did not cause his wife to contract pneumonia.

Report Summary

Patient was discharged prematurely from hospital’s Emergency Department – Ombudsman

November 15, 2018

Investigation concludes that observations should have been carried out and discharge delayed until patient was well enough to tolerate fluids and food.

Report Summary

Investigation into complaint that medical staff’s slow response led to patient losing his sight

October 4, 2018

Ombudsman finds that man’s ‘red-eye’ should have been monitored more closely, and that an earlier diagnosis would have improved the chances of his vision being retained.

Investigation into the care and treatment of a patient at the Royal Victoria Hospital

October 1, 2018

An Ombudsman investigation has found that a hospital patient should have been given higher levels of fluid in the days before he died, but that while this may have prolonged his life for a time his death could not have been avoided.  

Investigation finds that patient was given adequate information about her medical condition on discharge from hospital

September 19, 2018

The Ombudsman has found that staff from the Ulster Hospital followed full and appropriate procedures when they discharged a patient who had been in their High Dependency Unit while undergoing treatment for a serious illness.

Family receive apology over failings during Serious Adverse Incident investigation

September 10, 2018

Health and Social Care Trust agrees to Ombudsman ‘action plan’ to improve the way it deals with families during investigations into Serious Adverse Incidents.