Housing
Investigation into a complaint about the Northern Ireland Housing Executive
December 7, 2021A man complained about the way the Housing Executive dealt with his concerns about episodes of Anti-Social Behaviour. We upheld the complaint, finding that the Housing Executive did not manage the claims in line with its Anti-Social Behaviour manual.
Ombudsman asks Housing Executive to look again at grant application
January 16, 2019The Public Services Ombudsman has upheld a complaint from a member of the public who complained about the way the Housing Executive handled her request for a grant to buy a property.
Report SummaryNorthern Ireland Housing Executive made ‘fair and reasonable efforts’ to address concerns of man who complained about his neighbour’s anti-social behaviour
November 2, 2018Investigation finds NIHE acted appropriately in dealing with request to evict tenant
Report SummaryInvestigation into repair work on disabled man’s home finds multiple failures
April 12, 2018The Ombudsman has made a number of recommendations to the Northern Ireland Housing Executive following an investigation of a complaint about the handling of improvement works to a tenant’s residence.