Investigation Reports

An Ombudsman’s report has criticised the Northern Ireland Environment Agency for not keeping proper records about its decision firstly to commission, and then ultimately not proceed with, an independent engineer’s report relating to effluent treatment structures at a location on the River Faughan at Drumahoe.

An investigation has found that the overall care and treatment provided by a private hospital to a patient who had a suspected ovarian cyst was appropriate and reasonable. The patient was treated there as a result of a waiting list initiative by the South Eastern Health and Social Care Trust.

A Health Trust has apologised after a patient complained about the antenatal care and treatment she received while at the maternity unit of the Ulster Hospital, Dundondald.

A report has criticised elements of the care and treatment provided to an elderly patient in Domnall Care Home (Belfast).

The Ombudsman has commended the Belfast Health and Social Care Trust for the thorough way it investigated a complaint about the care and treatment received by a patient at a nursing home.

The Ombudsman has upheld elements of a complaint made about the care given by the Ulster Hospital, Dundonald, to a patient with type 2 diabetes.

A woman who complained about the time it took for a hospital consultant psychiatrist to treat her mother has had her complaint upheld by the Public Services Ombudsman.

A report by the Ombudsman has criticised elements of the care provided to a patient by Spire Independent Healthcare, based in Blackpool (Lancashire). The patient was referred to Spire under a waiting list initiative operated by the Belfast Health and Social Care Trust.

The Ombudsman has criticised aspects of the way Mid & East Antrim Borough Council handled a planning application for an update of existing sports facilities at St Patrick’s College, Ballymena.

The Ombudsman has found that, prior to her death, a patient was given appropriate care and treatment at the South West Acute Hospital, Enniskillen. However, an investigation also concluded that the Trust should have made her family aware of a Do Not Resuscitate order placed on her medical file.