Investigation Reports

Investigation concludes that observations should have been carried out and discharge delayed until patient was well enough to tolerate fluids and food.

Investigation finds NIHE acted appropriately in dealing with request to evict tenant

Ombudsman finds that man’s ‘red-eye’ should have been monitored more closely, and that an earlier diagnosis would have improved the chances of his vision being retained.

An Ombudsman investigation has found that a hospital patient should have been given higher levels of fluid in the days before he died, but that while this may have prolonged his life for a time his death could not have been avoided.  

The Ombudsman has found that staff from the Ulster Hospital followed full and appropriate procedures when they discharged a patient who had been in their High Dependency Unit while undergoing treatment for a serious illness.

An investigation into the way Transport NI (now DfI Roads) dealt with consultation responses to a planning application has led to the Ombudsman making a number of recommendations.  

Health and Social Care Trust agrees to Ombudsman ‘action plan’ to improve the way it deals with families during investigations into Serious Adverse Incidents.

A number of recommendations have been made by the Ombudsman after an investigation revealed that unclear guidance to applicants led to confusion over eligibility of Single Farm Payments.  

An investigation has found that appropriate and timely intervention may have alleviated a patient’s discomfort and distress in the last weeks of her life.  The Ombudsman found a number of failures by the Southern Health and Social Care Trust in relation to the patient’s nutritional care and treatment, and failings with regard to some aspects … Continue reading Trust failed to provide adequate care and treatment to patient during last weeks of her life →

The Ombudsman has concluded that a hospital pain management consultant provided proper care to a patient who had been electrocuted in a workplace accident.