Investigation into the management of a patient’s pain relief in Causeway Hospital Accident & Emergency departmentJuly 20, 2020
The care and treatment provided to a complainant by the Accident & Emergency Department at Causeway Hospital was ‘in accordance with good medical practice.’
The Driver & Vehicle Agency failed to manage a complainant’s medical assessment in a timely manner, thereby increasing the risk that his licence would expire while his renewal was being processed. The Ombudsman also found that the DVA failed to communicate with the Occupational Health Service to ensure the application was treated as a priority.
An Ombudsman investigation has found that a complainant should have been given the chance to comment on the factual accuracy of a report by the Charity Commission prior to its publication. However, the complaint that the report was biased and written in ‘bad faith’ was not upheld.Report Summary
An investigation has found that the Northern Health and Social Care Trust failed to seek a cardiology opinion in relation to a patient before deciding to discharge him from hospital. The Ombudsman recommend that the patient be given a full written apology by the Trust Chief Executive for this failure in clinical care and treatment.
Ombudsman investigation finds that hospital failed to properly monitor patient’s eating and drinkingJune 23, 2020
An investigation by the Public Services Ombudsman has found that the Northern Health and Social Care Trust did not properly monitor a patient’s food and drink intake during her stay in the Antrim Area Hospital.Report Summary
Investigation of a complaint against the South Eastern Health & Social Care Trust (Prison Healthcare)June 23, 2020
An Ombudsman investigation into a complaint that the Prison Healthcare team did not give a patient all of her medication during her stay at Hydebank Wood prison found ‘no failures’ in the patient’s care and treatment.
The investigation looked at the actions of the Northern Ireland Ambulance Service when responding to a 999 call after the complainant’s father had suffered a stroke.
Ombudsman partially upholds patient’s complaint about his treatment at the Royal Victoria Hospital, BelfastJune 23, 2020
The patient complained that he should have had a scan and been assessed for surgery on his groin, about the attitude of the consultant who saw him, and that he was discharged from the hospital without any pain relief.
An investigation into a man’s complaint that the Mater Hospital failed to diagnose his mother’s cancer despite two CT scans.
An Ombudsman’s report has criticised the Northern Ireland Environment Agency for not keeping proper records about its decision firstly to commission, and then ultimately not proceed with, an independent engineer’s report relating to effluent treatment structures at a location on the River Faughan at Drumahoe.Report Summary