The Ombudsman has found that a patient who was treated in Antrim Area Hospital A&E department should have had her pain score taken on her initial assessment and assessed at regular intervals. However, the investigation also found that on the basis of the symptoms an x-ray and treatment with painkillers was appropriate
An investigation has found that a patient was treated appropriately on the fracture ward of the Royal Victoria Hospital, but that she should have been transferred to a respiratory ward after her surgery.
A report has made recommendations to the Northern Ireland Hospice after an investigation found that a number of failures meant a meant a patient in receipt of community palliative nursing did not receive the end of life care she needed.
The Ombudsman has found that a care home provided a patient with the right level of the drug Quetiapine, and addressed a complainant’s concerns about the diet the patient received in the home.
The Ombudsman has upheld elements of a complaint that appropriate steps were not taken to prevent an elderly patient from falling out of a hospital bed, but did not establish a link between her fall and her death the following day.
The Ombudsman has found that the care provided to a patient in respect of pain management, referral to palliative care and review of pain at appointments was reasonable. However, the investigation identified a failing relating to the lack of a clinical nurse specialist to assist the patient during the final stages of her cancer.
An investigation into complaints about the end of life care received by a man in the South West Acute Hospital has found that he was treated appropriately by medical staff.
An investigation into complaint from a man who believed he would not have developed cirrohsis of the liver if he had received proper medical attention has found that his care was ‘appropriate and reasonable and in accordance with good medical practice.’
The Ombudsman found that a patient’s care and treatment was ‘appropriate’ after a complaint was made about the management of her fluid intake, her bedsores, and mobility issues whilst in hospital It was also found it was not a failure by the Belfast Health & Social Care Trust to prevent the patient’s discharge from hospital.
The Ombudsman has partially upheld a complaint about the care and treatment of man while he was an in-patient in the Lagan Valley Hospital in 2017.