Choose another of the Ombudsman’s roles:

Choose a different service

Choose another of the Ombudsman’s roles

Freephone Today 0800 34 34 24

Freephone Today: 0800 34 34 24

Search for:

Menu ×

About NIPSO
Making a complaint
For organisations
Our Work
Our Findings
Jobs
Contact us

About NIPSO
Making a complaint
For organisations
Our Work
Our Findings
Jobs
Contact us

A A A

Search for:

Local Councils

Request for rates bill dropped after Ombudsman intervention

April 15, 2021

Latest Tweets

follow us @NIPSO_Comms

Latest Tweets

We offer a free, independent and impartial analysis of unresolved public service complaints. Speak to us if your c… https://t.co/sY9lVoJyTE10 hours ago

Latest News

NIPSO Customer Satisfaction Survey
June 9, 2022
Quarterly Bulletin – May 2022
May 31, 2022
An investigation into communication with patients on healthcare waiting lists
May 18, 2022
Strategic Plan 2022-25
May 11, 2022
Ombudsman to lead complaints change programme
March 4, 2022

Northern Ireland Public Services Ombudsman,
Progressive House
33 Wellington Place,
Belfast, BT1 6HN

Opening Hours:

9.00am – 5.00pm, Monday to Friday (excluding Public Holidays).

Temporary telephone service available from 10.00am to 12.00pm and 2pm – 4pm, Monday to Friday.

Telephone: 02890 233821
Text Phone: 02890 897789
Freephone: 0800 34 34 24
Email: nipso@nipso.org.uk
Freepost: Freepost NIPSO

Website by WebsiteNI

Making a complaint

How do I make a complaint to NIPSO?
How to make a complaint about NIPSO
How will NIPSO deal with my complaint?
Online complaints form

Our Work

Complaints Standards
Easy Read guides
How we make decisions
Information leaflets
Our Priorities and Our Spending
Publication Scheme
Quarterly Bulletins
Reporting on our work

For organisations

Information and guidance
Service Standards

Useful Links

Accessibility
Press enquiries
Privacy
Site map
Useful links