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11 findings available

Strengthening our roots: an overview report on tree protection in the planning system

This report was prepared in response to concerns about the protection given to trees and the lack of enforcement action following reported breaches of Tree Preservation Orders (TPOs).

Own Initiative Investigation

Investigation of a complaint against a Primary School

The parents of a child with special educational needs complained that his primary school was not giving him the support he needed. 

We upheld the complaint and made a number of recommendations to the school.

Investigation Report
Upheld

Complaint about consent for medical information

Case Summary

Investigation into complaint against primary school principal

Case Summary

Complaint handling failures follow allegations into principal’s conduct towards autistic pupil

Case Summary

Housing association apologises over its wrongful assumptions and handling of tenant’s case

Case Summary

Multiple school failings identified after primary school girl was inappropriately touched by fellow pupil

Case Summary

Ombudsman helps resolve motorist's complaint

Case Summary

Apology from school settles parents' complaint

Case Summary

Investigation of a complaint about the Education Authority

A man said that the Education Authority refused to answer questions over how it managed a referral about his son’s school attendance.  We found that although it dealt properly with most of his enquiries, it failed to respond to one of the issues he raised.

Investigation Report

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