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6 findings available

Council dealt with complaint in line with procedures

A man believed that North Down and Ards Borough Council should have independently verified whether planning orders had been breached, rather than taking the word of the developer. We did not uphold the complaint.

Investigation Report
Not upheld

Department’s decision not to accept review was in line with rules of scheme.

The Department for Infrastructure was not required to accept a complainant’s request to review her Covid relief application as it was made outside the time period allowed.

Investigation Report
Not upheld

Ombudsman asks Department to consider all options to address historic concerns over unfinished road.

A road in Larne remains unfinished because the necessary controls or conditions were not put in place before the work began.

Investigation Report
Upheld

Council accused of lack of enforcement action over garden cabin

We investigated a complaint that Armagh, Banbridge and Craigavon Borough Council should have enforced planning rules over a garden cabin.

Investigation Report

Ombudsman critical of council’s handling of planning application

We found that failings by Ards and North Down Borough Council resulted in delays to a golf club’s planning application.

Investigation Report

Former Department of Environment failed to monitor planning agreement with Belfast City Airport.

The Northern Ireland Public Services Ombudsman has issued a finding of maladministration against the former Department of Environment for its failure to monitor the numbers of late flights into and out of George Best Belfast City Airport.

Investigation Report
Upheld

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