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6 findings available

Complaint about consent for medical information

Case Summary

Nursery school addresses record keeping and SEN policy application following parent’s complaint

Case Summary

Ombudsman critical of council’s handling of planning application

We found that failings by Ards and North Down Borough Council resulted in delays to a golf club’s planning application.

Investigation Report

Investigation of a complaint against the Education Authority

A complainant raised concerns about the Education Authority’s failure to investigate a potential child protection concern regarding her son.

Investigation Report
Upheld

Investigation of a complaint about the Education Authority

A man said that the Education Authority refused to answer questions over how it managed a referral about his son’s school attendance.  We found that although it dealt properly with most of his enquiries, it failed to respond to one of the issues he raised.

Investigation Report

Investigation of a complaint against the Victims and Survivors Service

Ombudsman partially upholds man's complaint about the actions of the Victims and Survivors Service.

Investigation Report

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