This information is for the Northern Ireland public service providers which are under the Ombudsman’s jurisdiction. If your organisation is included in Schedule 3 to the Public Services Ombudsman Act (Northern Ireland) 2016 (the 2016 Act), this section is relevant to you. Click here for a copy of the 2016 Act.
Section 1: Ombudsman Principles
Section 2: Guidance
Section 3: Leaflets