Latest News

Ombudsman finds that GP ‘followed good practice and relevant clinical standards’ during patient’s breast cancer examinations.

The Annual Report and Accounts reports on the Office’s performance, corporate governance and financial position up to the year ended 31 March 2018.

Marie Anderson and the Northern Ireland Commissioner for Children and Young People, Koulla Yiasouma, have today (28 June) signed a Memorandum of Understanding setting out ways in which their Offices will consult, co-operate and disclose information while carrying out their respective functions.

An investigation into a complaint from a member of the public about the care and treatment provided to her late husband by three hospitals in the Belfast and South Eastern areas has led to a number of recommendations being made to the Trusts.  

Ombudsman finds no maladministration over decision to approve discharge of effluent into stream, but recommends Agency apologise to complainants for failings during complaints process.  

Report critical of hospital over incident with feeding tube, but finds overall care and treatment provided to patient was appropriate.  

Investigation finds that patient should have been offered a ‘no treatment’ option during his consultation with a Doctor, but other aspects of complaint not upheld.  

The Ombudsman has found that a Council provided a planning applicant with misleading and inaccurate information about his application, and has made a series of recommendations for remedy.  

Download a copy of our first Quarterly Bulletin to find out the latest news from the Office.

The Ombudsman has made a number of recommendations to the Northern Ireland Housing Executive following an investigation of a complaint about the handling of improvement works to a tenant’s residence.