Investigation reports

A woman complained that failures in her husband’s care while he was in hospital contributed to a deterioration in his health. We partially upheld the complaint.

A man said he didn't realise the South Eastern Trust had discharged him from its mental health services.  The resulting confusion without left him without treatment for 18 months.

The South Eastern Trust should have obtained more evidence from a care home and others when it investigated an adult safeguarding referral.

A man complained that his GP should have provided him with medication following a private ADHD diagnosis.

The Western Trust didn’t communicate properly with a woman during its investigation into the death of her husband.

A man believed that staff from his wife’s care home should have consulted with doctors when she contracted Covid-19. We partially upheld the complaint.

A care home resident was left alone while using the bathroom despite her care plan stating she needed the assistance of at least one member of staff.