Investigation reports

We upheld a mother’s complaint about the South Eastern Trust’s care of her son during her 3 week stay in hospital.

Given the risk factors involved, we concluded that a doctor should have considered a different diagnosis when treating an elderly patient.

The Belfast Trust should have adopted a more patient-centred approach when caring for a man with liver cancer.

Failings by a Trust’s social care team meant a complainant believed it did not take his concerns seriously.

This report provides an overview of our  assessment of the provision of Interpreting Services in GP practices for patients who are not proficient in English.

It is the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.

A woman who was 33 weeks pregnant was admitted to Craigavon Area Hospital with severe abdominal pains.

Our investigation found that had an emergency caesarean section been carried out it is likely her baby would have survived.

A GP Practice provided appropriate care and treatment to a man shortly before his sudden death.

A woman complained that her GP failed to uphold a commitment to monitor her mental health problems. We partially upheld the complaint.