Information leaflets

Our Service Publications

Do You Wish To Make A Complaint?

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Complaint Form

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About our Service

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50 years of the Ombudsman in Northern Ireland 1969-1979

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Making a complaint about a residential care home or nursing home

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Making a Complaint about a School

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Making a Complaint about Further and Higher Education

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Privacy Notice

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Our Service Standards Complaint Form

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Our Service Standards Leaflet

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Guidance on issuing an apology

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Information Leaflet for Listed Authorities

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Helping You Help Your Constituents

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Publishing our Decisions

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Egress Switch User Information Publication

Egress User Information Sheet

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Resources

How we help advocacy bodies

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IOI Conference 2021 - Giving Voice to the Voiceless

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