Complainant left frustrated and distressed after delay in processing rates bill
We concluded that a 25% cut to a complainant’s rates bill was appropriate financial redress for the problems she experienced, but asked the Land and Property Service to put in new procedures to help them trace ratepayers more effectively.
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Document
Final 16066 (234.89 KB, pdf)| Category | Central Government
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| Organisation | Land and Property Service
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16066
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