Complaint about out-of-hours GP surgery
Given the risk factors involved, we concluded that a doctor should have considered a different diagnosis when treating an elderly patient.
Available formats
Report recommendations
We asked the practice to apologise to the patient, but also noted that it had learnt from the complaint and put measures in place to prevent something similar from happening again.
Category | Health & Social Care
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Organisation | Dalriada Urgent Care
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Decision | Upheld
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Case Reference |
202005751
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Issue Date | |
Format |
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