Department failed to properly monitor actions of insolvency practitioner
A complainant claimed that failures by the Department for the Economy resulted in his partner sustaining a significant financial loss.
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Report recommendations
As well as asking the Department to make an apology, we reminded it of the importance of timely and meaningful communication with complainants.
We also asked it to ensure that staff who have responsibility for implementing regulatory functions within its remit have the appropriate training and skills.
| Category | Central Government
|
|---|---|
| Organisation | Department for Economy
|
| Decision | Upheld
|
| Case Reference |
202000405
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| Issue Date | |
| Format |
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