Health

Investigation of a complaint about a medical practice

We found that a GP practice should not have removed a patient from its Patient List without giving him an initial warning. 

Report recommendations

We asked the practice to apologise to the complainant.

We also asked it to provide training for staff on the process of removing patients when the patient/Practice relationship breaks down.

Category
Health & Social Care
Organisation
GP
Decision
Upheld
Case Reference
202004697
Issue Date
Format
  • ODT
  • PDF

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