Investigation into a complaint about the Southern Health and Social Care Trust
A patient complained that the Trust should have changed her waiting list status to ‘urgent’ following a request by her GP. We did not uphold the complaint.
Available formats
Report recommendations
We did not uphold the complaint so did not make any recommendations to the Trust.
However, we asked it to consider providing advice to GPs on interim relief measures for patients to mitigate the impact of waiting for gynaecology appointments
Category | Health & Social Care
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Organisation | Western Health and Social Care Trust
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Decision | Not upheld
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Case Reference |
202004474
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Issue Date | |
Format |
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