Health

Investigation into a complaint about the Southern Health and Social Care Trust

A patient complained that the Trust should have changed her waiting list status to ‘urgent’ following a request by her GP.  We did not uphold the complaint.

Report recommendations

We did not uphold the complaint so did not make any recommendations to the Trust. 

However, we asked it to consider providing advice to GPs on interim relief measures for patients to mitigate the impact of waiting for gynaecology appointments

Category
Health & Social Care
Organisation
Western Health and Social Care Trust
Decision
Not upheld
Case Reference
202004474
Issue Date
Format
  • ODT
  • PDF

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