Health

Investigation of a complaint against an out of hours GP service

A GP practice was right to tell a patient to go to a hospital Emergency Department rather than refer her to another GP.

Report recommendations

We did not identify any failures in the patient's care and treatment so did not uphold the complaint.

Category
Health & Social Care
Organisation
GP
Decision
Not upheld
Case Reference
202004461
Issue Date
Format
  • ODT
  • PDF

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