Trust did not fully explore man’s concerns about care of his children
Failings by a Trust’s social care team meant a complainant believed it did not take his concerns seriously.
Available formats
Report recommendations
We asked the Trust to apologise to the man for the upset caused.
We also recommend the Trust provides training for all relevant staff on the Understanding the Needs of Children in Northern Ireland (UNOCINI) guidance.
| Category | Health & Social Care
|
|---|---|
| Organisation | Western Health and Social Care Trust
|
| Decision | Upheld
|
| Case Reference |
202005550
|
| Issue Date | |
| Format |
|