Investigation reports

We upheld a complaint about how the Southern Health Trust carried out an investigation into the death of a patient with lung cancer.

A man said it was unfair that deductions were made from payments he received towards the cost of his daughter’s respite care.

We upheld a number of complaints against the Northern Health Trust, including that hospital staff did not give an elderly patient enough fluids, nor appropriately monitor her over a 24-hour period.

We found that the Western Health Trust should have diagnosed a patient at an earlier stage, given his symptoms, test results, and observations.

A man sought assurance that his wife had been cared for appropriately in hospital.  We partially upheld the complaint.

The Ombudsman has found that Belfast Health and Social Care Trust should have communicated more clearly with a patient’s family before she was discharged from hospital into respite care.

We upheld a complaint about the way in which a resident was fed by care home staff, causing her to choke and vomit.