Health

GP practice apologises over care of patient

We investigated a complaint about the treatment a man received from his GP practice shortly before he took his own life. 

We upheld parts of the complaint.

Report recommendations

We asked the practice to provide training to staff on Article 4 of the Mental Health (Northern Ireland) Order 1986, complaint handling, and good record keeping.

Category
Health & Social Care
Organisation
GP
Decision
Upheld
Case Reference
202001760
Issue Date
Format
  • ODT
  • PDF

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