Patient consultation should have been in person rather than over the phone
A GP practice should have had a face-to-face consultation with an elderly patient, despite the Covid restrictions in place at the time.
Available formats
Report recommendations
We asked the Practice to apologise to the complainant, and to discuss the learnings identified in this report with its doctors.
| Category | Health & Social Care
|
|---|---|
| Organisation | GP
|
| Case Reference |
202004152
|
| Issue Date | |
| Format |
|