Health

‘Significant failings’ in care of service user with special needs

A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.

Report recommendations

We asked the Trust to apologise to the man for the multiple failings we identified.

We also recommended it review a number of its processes and incorporate them into an action plan which it should submit to us within 6 months.  These included the process of managing a client's transition from Children's to Adult Services, and how it carries out assessments in its Adult Learning Disability Service.

The Trust accepted our findings and recommendations.

Category
Health & Social Care
Organisation
Western Health and Social Care Trust
Decision
Upheld
Case Reference
202001626
Issue Date
Format
  • ODT
  • PDF

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