Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

Trust’s failures led to patient’s untimely death

The Northern Trust failed to act on a woman’s concerns about her mother’s health. This, as well as its failure to properly assess her spinal injury and accurately read the results of an MRI scan, led to her untimely death.

Health & Social Care

Upheld

04 March 2025

3 findings available

Department did not clearly define eligibility for Covid support grant

21 December 2022

A business owner said he was unfairly denied a Covid business support grant. We found that the man’s application was assessed properly, but criticised the Department for the Economy for producing guidance that was not clear.

Investigation Report

Man's complaint leads to broadband access

14 November 2022

Case Summary

Lack of clarity in business support scheme led to applicant missing out

03 October 2022

Case Summary

Investigation reports

Featured finding

Trust’s failures led to patient’s untimely death

Department did not clearly define eligibility for Covid support grant

Man's complaint leads to broadband access

Lack of clarity in business support scheme led to applicant missing out

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