Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured finding

Trust’s failures led to patient’s untimely death

The Northern Trust failed to act on a woman’s concerns about her mother’s health. This, as well as its failure to properly assess her spinal injury and accurately read the results of an MRI scan, led to her untimely death.

Health & Social Care

Upheld

04 March 2025

2 findings available

Ombudsman critical of Transport NI’s failure to provide and record reasons why four planning applications were considered acceptable.

17 September 2018

An investigation into the way Transport NI (now DfI Roads) dealt with consultation responses to a planning application has led to the Ombudsman making a number of recommendations.

Investigation Report

Former Department of Environment failed to monitor planning agreement with Belfast City Airport.

02 February 2018

The Northern Ireland Public Services Ombudsman has issued a finding of maladministration against the former Department of Environment for its failure to monitor the numbers of late flights into and out of George Best Belfast City Airport.

Investigation Report

Upheld

Investigation reports

Featured finding

Trust’s failures led to patient’s untimely death

Ombudsman critical of Transport NI’s failure to provide and record reasons why four planning applications were considered acceptable.

Former Department of Environment failed to monitor planning agreement with Belfast City Airport.

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